Terms of service

Welcome to SIERRA MANDEL. By accessing or purchasing from www.sierramandel.com, you agree to the following Terms of Service.
Please read them carefully, as they outline your rights and responsibilities as a customer.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/u1hfxj-nh/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/u1hfxj-nh/privacy_policy).

1. Overview

This website is operated by SIERRA MANDEL. Throughout the site, the terms “we,” “us,” and “our” refer to SIERRA MANDEL.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms.

2. Online Store Terms

You must be at least 18 years old or have parental consent to shop with us.
You agree not to use our products for illegal or unauthorized purposes.
You must not transmit any viruses, malware, or destructive code.

3. Product Availability & Limited Releases

Our pieces are produced in limited quantities and often sell out quickly.
Adding items to your cart does not guarantee availability until your order is completed.
SIERRA MANDEL. reserves the right to limit purchase quantities or cancel orders if necessary.

4. Pricing & Payments

All prices are listed in USD unless otherwise specified.
We accept Shopify Payments, PayPal, Shop Pay, Apple Pay, and Google Pay.
By submitting payment, you authorize SIERRA MANDEL. to charge the full amount, including taxes and shipping.
We reserve the right to update pricing at any time without notice.

5. Shipping & Delivery

Shipping timelines are estimates only and not guaranteed.
SIERRA MANDEL. is not liable for delays caused by carriers, customs, or high-demand drops.
International orders may be subject to customs duties and taxes, which are the customer’s responsibility.

(For detailed shipping terms, see our Shipping Policy.)

6. Returns & Exchanges

Due to the limited nature of our collections, we do not offer refunds.
Returns are accepted within 14 days for store credit only if the item meets our conditions.
Items from archive drops, collaborations, and accessories are final sale.

(For detailed return terms, see our Return & Refund Policy.)

7. Accuracy of Information

We aim to provide accurate product descriptions, pricing, and stock information.
However, SIERRA MANDEL. is not responsible for typographical errors or inaccuracies that may occur.

8. Intellectual Property

All content on this site — including logos, graphics, photography, product designs, and text — is the property of SIERRA MANDEL.

Reproduction, distribution, or unauthorized use is strictly prohibited.
Our designs are protected under intellectual property laws.

9. Limitation of Liability

SIERRA MANDEL. is not liable for any damages, losses, or injuries resulting from the use or misuse of our products.
Our liability is limited to the total purchase price of your order.

10. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.
It is your responsibility to check this page periodically for updates.